PRIVACY POLICY

Atlas Ebike
Last updated: September 19th, 2024

Atlas Ebike Values Your Privacy

At Atlas Ebike Inc. and our family of companies, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us when accessing our website (the “Site”), services, or making purchases. By using the Site, you agree to the collection and use of your personal information as described in this policy.

We encourage you to read this Privacy Policy carefully to understand how we handle your information and what your rights are.

Consent
By accessing the Site, registering with Atlas Ebike, or submitting your information to us, you consent to this Privacy Policy and the collection, use, and disclosure of information as outlined below. If you do not agree with any part of this policy, please discontinue using our Site.

Scope of the Policy

This Privacy Policy applies to information we collect:

  • When you visit the Site.

  • When you create or use a user profile on the Site.

  • When you communicate with us via email or other communication channels.

  • Through third-party service providers who assist us in providing our services.

Information We Collect

We collect personal information that you provide to us directly and information collected automatically through your use of the Site.

Personal Information
When you create an account, place an order, or sign up for our services, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.

Automatically Collected Information
We may also collect information about your interactions with our Site, including your IP address, browser type, device information, and browsing behavior using cookies and similar tracking technologies.

Payment Information
Payments made through the Site are processed via third-party service providers, such as Stripe. Atlas Ebike does not store any payment details. Your payment information will be governed by the privacy policy of the third-party provider.

Children Under 16
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will promptly delete it.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Improve our Site and services.

  • Send promotional materials and updates (with your consent).

  • Analyze usage trends to improve user experience.

We will only use your information in accordance with the purposes stated in this policy, unless required by law or otherwise with your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on the Site. These tools allow us to understand user behavior and improve our services. You may choose to disable cookies in your browser settings, but some features of the Site may not function correctly as a result.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for website functionality.

  • Performance Cookies: Analyze how you use the Site to improve performance.

  • Marketing Cookies: Track your preferences and show personalized ads.

Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate the Site, such as payment processors, marketing services, and analytics providers.

  • Affiliated Businesses: Companies we work with to offer services or promotions.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to legal requests.

Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.

Your Rights

Depending on where you reside, you may have the following rights regarding your personal information:

  • Access and Portability: You have the right to request access to the personal information we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.

To exercise any of these rights, please contact us at [Contact Information].

Changes to this Policy

Atlas Ebike reserves the right to update this Privacy Policy periodically. If we make material changes, we will post the updated policy on our Site and update the “Last updated” date.

Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:

Email: info@atlasebike.com